Shipping and Delivery
Ebooks – Ebooks are delivered through the BookFunnel app. Shortly after you purchase, you’ll get an email from BookFunnel with a link to your book. Just click it, choose your device, and they’ll help you get it on your e-reader right away!
Signed Paperbacks, Totes and Cards – All physical items are shipped through Canada Post for a flat fee. Please note – only shipments within Canada qualify for this flat rate. If you wich to send items to another country, please contact us at Shipping@LizGraham.ca and we’ll discuss how best we can meet your needs.
Returns & Exchanges
Ebooks – No return or exchange on ebooks. If you’ve done something silly like ordering the same book twice (don’t laugh, I’ve done this), of course we’ll cancel one of the copies. Reach out to us at info@LizGraham.ca.
Signed Paperbacks, Totes and Cards – No return or exchange offered excpet under exceptional circumstances. If you have any issues or feedback, please reach out to us through info@LizGraham.ca.
FAQ
I’ll add to this section as questions arise. If you have a question that’s not listed here, please reach out to us at info@LizGraham.ca.
How do I receive my ebooks?
Shortly after purchase, you’ll receive an email from BookFunnel that your purchased ebook has been added to your library. There is no time limit – i’ve set it upso the add should be automatic. Follow that link and instructions to read your book. Happy reading!
Can I have my tote personalized?
Yes. Maybe. We can stencil your choice of words/ fonts into the blank spaces, for an extra cost. An image however, will most likely require us to create a new screen. Expensive for you, but it can be done. Contact us at info@LizGraham.ca to discuss.
Do you sell wholesale/ consignment?
Perhaps, depending on the terms. Contact us at info@LizGraham.ca to discuss.
I prefer paperbacks! If you’re not shipping signed paperbacks to countries other than Cnada, how can I buy them?
The link to purchase paperbacks from Amazon/ Barnes& Noble/ otherhttp://Contact us distributors should be on each product page. You can purchase a signed Bookplate from the site, contact me at info@LizGraham.ca to discuss shipping to your country.
Contact us
Use this form for any other inquiries. Thank you!
